Shipping policy

Return & Refund Policy

Last updated: June 8, 2026

We want you to love every piece you wear. If something isn't right, we're here to make it right.

Return Window We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached. Due to hygiene standards, the following items are final sale and cannot be returned: intimates, accessories, and any items marked "Final Sale" at the time of purchase.

How to Initiate a Return Email us at [your email address] with your order number and reason for return. We'll respond within 2 business days with return instructions and a return shipping address.

Return Shipping Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. We recommend using a trackable shipping method, as we are not responsible for lost return packages.

Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5–7 business days to your original payment method. Processing times may vary depending on your bank or card issuer.

Exchanges We do not offer direct exchanges at this time. If you need a different size or color, please return your item and place a new order.

Damaged or Defective Items If you received a damaged or defective item, please contact us within 7 days of delivery at [your email address]with photos of the issue. We will cover return shipping and send a replacement or issue a full refund.

Contact Us For any questions about your return, reach out to us at carlosperez97315@gmail.com